WARRANTY & REPAIR

Ryoko products are manufactured only using the highest quality materials by skilled professionals so they will serve you for many years to come, however if our product fails, we are always ready to provide you with free of charge replacements under our Warranty & Repair conditions.

2-years standard guarantee

We will be more than happy to replace any defective item free of charge within 2 years from the delivery date of your order. Simply click Contact Us Button, choose ‘Warranty and Repair’ subject and describe the issue to our Customer Support Team who will do their best to assist you in a timely manner.

Warranty does not apply if:

1. The product has been physically damaged
2. The product has been used inappropriately
3. The defect can not be qualified as a factory defect
4. Over 2 years have passed since the delivery date of your order

EXTENDED GUARANTEE

Our extended guarantee applies in the same conditions as our standard guarantee for the extended time period.

*Please note that your product might be changed to a newer model, of not less value, of the same product, if model that you have purchased has already been discontinued*

**Please note that the defective item in the case of warranty being applied will have to be returned back to Return Address provided by our Customer Support Team**

Last Edited on 2020-06-06